Request a password reset
Ask Townsify to email a password-reset link.
- Console address
/forgot-password - Console section
- Account and chat
- Reviewed
- 14 October 2026
On this page
Controls and behaviour
Enter the account's email address and choose Send reset link. The confirmation explains that a link works once, expires after 30 minutes and can be requested again after two minutes. Check the spam folder if no message arrives.
Access and limits
The confirmation does not reveal whether an account exists or whether delivery succeeded. SSO accounts should use their organisation's sign-in flow instead. Email delivery needs a working deployment mail service.
Need more help?
Open Mysaria from the console header to ask about the page you're on, or send work to an agent in your township.